Privacy Policy

Together Community Space and Café, based in Aljada, Sharjah, UAE, values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, including play areas, birthday parties, events, camps, and memberships. By using our services, you consent to the practices described below.

Last updated: May 05, 2025. We may update this policy periodically, and changes will be posted on this page.

1. Information We Collect

  • Personal Information: When you book a service or join a membership, we collect your name, email, phone number, child’s name and age, and payment details.
  • Usage Data: We may collect data on how you interact with our website, such as pages visited and booking forms submitted, to improve our services.
  • Photos and Media: During events, we may take photos for promotional purposes. We’ll obtain your consent before using images of you or your child.

2. How We Use Your Information

  • Service Delivery: To process bookings, manage memberships, and communicate updates about events, camps, or parties.
  • Marketing: With your consent, we may send promotional emails or notifications about upcoming events or membership offers. You can opt out at any time.
  • Safety and Compliance: To ensure safety (e.g., dietary needs for café orders) and comply with UAE laws, such as age verification for programs.

3. Data Sharing and Security

  • Third Parties: We do not sell your data. We may share it with trusted partners (e.g., payment processors) to facilitate services, under strict confidentiality agreements.
  • Security Measures: We use encryption for online transactions and store data on secure servers. Access is limited to authorized staff only.
  • Data Retention: We retain personal information for 2 years after your last interaction, unless required longer by UAE law, then securely delete it.

4. Your Rights

  • Access and Correction: You can request access to or correction of your data by contacting us at info@togethercommunity.ae.
  • Data Deletion: You may request deletion of your data, subject to legal retention requirements, by emailing us.
  • Opt-Out: Unsubscribe from marketing communications via the link in emails or by contacting us directly.

5. Contact Information

For privacy-related inquiries, contact us at +97152 241 5737, email info@togethercommunity.ae, or visit us at Aljada, Sharjah, UAE.